Q&A: Mental Health and Homelessness

Fryda Ochoa • May 31, 2023

May is Mental Health Awareness Month!

In honor of this month's observance, we wanted to spotlight our partners at the Harris Center for Mental Health and IDD to learn more about the work they do as service providers for The Way Home. We were able to reach out to Amber Honsinger, a licensed professional counselor who currently serves as a Program Director in the Comprehensive Psychiatric Emergency Services (CPEP) Division for The Harris Center. Below, she provided more information on the link between mental health and homelessness.

  • Can you elaborate on your role and the work you do at the Harris Center? 

In my role I provide direct oversight to many of the programs within the CPEP Division that specialize in providing community-based services to those who experience or at risk of experiencing homelessness. I also oversee programs that partner with the Houston Police Department and Harris County Sheriff’s Office to provide collaborative, community-based services to individuals who have frequently engaged with law enforcement due to unmet, behavioral health needs.


  • What type of services does the Harris Center offer for those experiencing homelessness? 

The Harris Center is the state-designated Local Mental Health Authority and Local Intellectual and Developmental Disability (IDD) Authority serving Harris County, Texas. As part of its mission to transform the lives of people with behavioral health and IDD needs, The Harris Center provides a full continuum of services at more than 80 different sites across Harris County. In addition, The Harris Center provides community-based, behavioral health and substance use support services to those experiencing homelessness across the County. 

  

The Homeless Outreach Team is a partnership between The Harris Center for Mental Health and IDD and the Houston Police Department. The team provides collaborative outreach and engagement services to individuals experiencing homelessness in the City of Houston and connects individuals to PATH and/or other appropriate programs as needed.

  

Additionally, The Harris Center for Mental Health and IDD developed teams such as The Behavioral Health Response Team (BHRT) and the Navigation Center Support Team (NCST). NCST is embedded in the Navigation Center and provides mental health and substance use support services to individuals that have been removed from the streets of Houston during encampment decommissioning. NCST transitions each consumer to the BHRT that acts as an aftercare to the Navigation Support team by providing community based behavioral health and substance use support to individuals exiting the Navigation Center into housing as well as individuals who have been housed through other Way Home housing programs. The goal of these projects is to help individuals maintain housing by developing individualized plans based on the needs of each individual.

  • Can you tell us more about the work you do at the Navigation Center and how this partnership came about? 

The Navigation Center Support Team is a program operated by The Harris Center for Mental Health and IDD and provides intensive care coordination services, crisis intervention, peer support, and substance use supports for individuals experiencing mental illness or substance use disorders who are temporarily residing at the City of Houston’s Navigation Center. All individuals with identified mental health or substance related concerns are eligible for services. Individuals are referred by Harmony House when they enroll in The Navigation Center. The Navigation Center Support Team works collaboratively with Harmony House and The Coalition for the Homeless on site, as well as all housing agencies connected to the Navigation Center. The team provides both individual and group services to improve mental health and wellness for all individuals at The Navigation Center with the goal of maintaining housing. Once an individual has been enrolled in services for approximately 21 days, a referral to the Behavioral Health Response Team is generated. The Behavioral Health Response Team initiates engagement with individuals while they are still at The Navigation Center to make the transition from the Navigation Center into housing smoother. The goal of both programs is to assist individuals experiencing homelessness with obtaining and maintaining housing. 

  • What is something that you wish more people knew about mental health and homelessness? 

I wish people understood the systemic complexities and barriers that limit access to support for individuals experiencing both mental illness and homelessness.  People fear what they don't understand and often perpetuate scenarios that leave the person experiencing homelessness to be predefined simply by their housing status. Not having a safe, stable home does not correlate with someone who is bad or scary, it correlates with a fellow human being needing additional support.  The Harris Center for Mental Health and IDD has developed programs ensuring that additional support needed to help unhoused people reach mental wellness is delivered promptly with kindness, compassion and respect. Our goal is to help people find safety, security and peace in both their mental health and in their home. 

  • Are there any additional resources you can provide for others to learn more and find ways to help? 

For additional resources, you can visit https://www.theharriscenter.org/. You can also reach out by phone to our 24/7 Crisis Line at 713-970-7000 or you can text us at 832-479-2135 for basic emotional support.


*This Q&A has been edited for length and clarity.

By Sara Hart June 12, 2026
Houston, Texas (June 12, 2026) — The Coalition for the Homeless of Houston/Harris County (CFTH) today released the results of the 2026 Point-in-Time Count & Survey as part of the inaugural State of Homelessness in Houston report, a regional effort that combines PIT Count data with additional system indicators to provide a broader understanding of homelessness and system response across Harris, Fort Bend, and Montgomery counties. The report found 3,321 people experiencing homelessness on a single night in February 2026, reflecting relative stability compared to the 2025 Point-in-Time Count of 3,325. At the same time, the data highlights continued challenges related to unsheltered homelessness, economic and housing pressures, and the ongoing need for coordinated regional investment in homeless response and prevention efforts. This year’s report expands beyond the annual Point-in-Time (PIT) Count to include additional indicators generated through the Homeless Management Information System (HMIS) and HUD System Performance Measures (SPMs). Together, these measures provide additional context about year-round interactions with the homeless response system, housing stability outcomes, and inflow into homelessness over time. "The Point-in-Time Count is like a photograph," said Renee Cavazos-Benavides, vice president of the homeless response system at CFTH . "It captures an important moment, but there is always more happening outside the frame. That's why this year's report includes additional indicators that help us understand how people move into homelessness, how they move back into housing, and where we need to focus our efforts as a community." Key findings from the report include: 3,321 people experiencing homelessness during the February 2026 PIT Count 35,988 unique clients served through the homeless response system, The Way Home, during calendar year 2025 2,135 households housed by partners of The Way Home during calendar year 2025 7,110 people entering homelessness for the first time during federal FY25 85% of people who exited homelessness remained stably housed over a two-year period The PIT Count found 2,051 sheltered individuals and 1,270 unsheltered individuals across Harris, Fort Bend, and Montgomery counties. "The additional data shows our system is doing a great job maintaining our progress, in spite of additional economic stressors and pandemic funding having been exhausted,” said Kelly Young, president and CEO of CFTH . “Further progress will depend not only on additional investments in housing and services but also on our ability to expand new interventions to resolve homelessness more quickly." More than half of unsheltered individuals identified during the PIT Count had a matching HMIS record, reflecting ongoing engagement between outreach teams and people experiencing unsheltered homelessness. The findings underscore the continued need for outreach, additional pathways indoors, and sustained local investment to maintain system stability and respond to changing community needs. “The Point-in-Time Count gives our community a chance to pause and check in with people who may not yet be housed, sheltered, or consistently connected to services,” said Dr. Ben King, clinical assistant professor at the University of Houston Tilman J. Fertitta Family College of Medicine . “It helps us capture information that does not always show up in routine system data — including where people are staying, what barriers they are facing, and what they identify as the causes of their homelessness. Used alongside HMIS data, program performance measures, and community input, the PIT Count remains an important tool to answer questions we wouldn't get to ask otherwise." The annual PIT Count is required by the U.S. Department of Housing and Urban Development (HUD) and helps communities measure trends in homelessness over time. However, the PIT Count does not represent the total number of people who experience homelessness throughout the year. The 2026 State of Homelessness in Houston report combines PIT Count data with other key indicators to provide a more complete picture of homelessness across the region. Behind every number is a person, and a better understanding of homelessness helps communities respond more effectively. "The results remind us that homelessness is one of the most complex challenges facing our city. This is why the 419 Emancipation resource living facility is so important. We will continue working with stakeholders to move people off the streets and provide them with assistance, with the goal of reducing homelessness throughout our community and our neighborhoods," said Mayor John Whitmire. “I’m so proud that Harris County has reduced homelessness by more than 16% between 2018 and 2026, even when most other communities have seen homelessness skyrocket. We’re tackling the issue from both ends: we’re investing in programs to prevent poverty and promote economic mobility, and we’re also prioritizing safe and stable housing for those experiencing homelessness. Our community is only as successful as our most vulnerable residents, and I want to thank the Coalition for the Homeless, The Way Home, and all of our other local partners who have helped turn Harris County into a national model for reducing homelessness,” said Harris County Judge Lina Hidalgo. "The 2026 Point-in-Time Count confirms that our region has remained stable while homelessness has increased in many other parts of the country. However, stability is not enough when over a thousand of our neighbors are still sleeping outside. I’m grateful to the Coalition for the Homeless, The Way Home, outreach teams, law enforcement, service providers, and volunteers for showing that a coordinated local approach can help move people from crisis toward housing,” said Harris County Precinct 2 Commissioner Adrian Garcia . “As a former street cop and sheriff, I know we do not solve homelessness by simply moving people from one place to another. We solve it by treating people with dignity, connecting them to services, and creating real pathways to housing. I remain committed to working with our partners to prevent homelessness, support our veterans and most vulnerable residents, and make homelessness rare, brief, and nonrecurring in Harris County." “Harris County’s stability in the Point‑in‑Time Count stands out against the sharp increase in homelessness seen nationwide since the pandemic,” said Harris County Precinct 4 Commissioner Lesley Briones . “These results reflect years of continued investment in strengthening partnerships and expanding critical services, including two new emergency shelters for survivors of domestic violence. We know there is much more work ahead, and I remain committed to working alongside our partners to prevent and ultimately end homelessness in our community.” “Even with limited new funding and few new programs launched during this reporting period, Houston has remained relatively stable. What this latest data underscores is the need to continue investing in service-connected solutions like 419 Emancipation,” said Mike Nichols, Director of the City of Houston Housing and Community Development Department . “Now that 419 is operational, we are optimistic this triage, transition, and treatment model will help connect more individuals to care, services, and clear pathways toward stability. Behind every number is a real person, and our goal is to ensure more Houstonians are connected to the right support and a stronger path forward.” The full report and methodology appendix are available online here. The executive summary is available online here. The State of Homelessness report is available online here. For more information about the PIT Count and The Way Home homeless response system, visit www.cfthhouston.org. For more information and for results of previous years’ counts, please click here . For photos and B roll of volunteers conducting this year’s PIT Count, click here . ### The Coalition for the Homeless of Houston/Harris County (CFTH) is the backbone of Houston’s solutions to homelessness. It’s a nonprofit organization that uses the power of collective impact to move people experiencing homelessness into housing solutions. Learn more at www.cfthhouston.org . The Way Home is the homeless response system for Houston and Harris, Fort Bend, and Montgomery counties. It’s a public-private partnership — a network of dozens of homeless service providers and other government, philanthropic, and business partners. The Coalition for the Homeless of Houston/Harris County (CFTH), a 501c3, is the designated coordinator of The Way Home.
By Sara Hart May 15, 2026
Every year, Houston’s Point-in-Time (PIT) Count helps provide a snapshot of homelessness across the region. But as speakers emphasized during CFTH Presents: The PIT Count — Behind the Numbers , no single number can fully explain homelessness, or the work required to address it. Hosted by the Coalition for the Homeless of Houston/Harris County (CFTH), the discussion brought together leaders from outreach, data systems, and public health to explore how Houston measures homelessness, why the PIT Count matters, and how year-round data helps guide the region’s homelessness response system.
By Catherine Villarreal February 24, 2026
Houston, Texas (February 24, 2026) – This week, the nonprofit Coalition for the Homeless of Houston/Harris County (CFTH) is leading the annual Point-in-Time Homeless Count & Survey (“PIT Count”) to determine the number of people experiencing homelessness across Houston and throughout Harris, Fort Bend, and Montgomery counties. “We may see a slight uptick in the number this year, but we have a plan,” said Kelly Young, President & CEO of CFTH. “With the support of the City of Houston, Harris County, and private funders, we have been piloting new interventions to shorten the length of time people in our region experience homelessness. With adequate funding, we look forward to expanding those interventions to help people regain lives of self-determination.” CFTH coordinates the Houston region’s public-private homeless response system, The Way Home . Through this collaboration, The Way Home partners have successfully housed over 36,000 people since 2012. CFTH will release the results of Houston’s 2026 PIT Count in the summer, following independent verification by an epidemiologist. These findings will provide insight into how factors such as increases in the cost of living and the end of federal pandemic relief funding have impacted homelessness in our region. More information about the 2026 Point-in-Time Homeless Count & Survey The PIT Count offers a snapshot of how many people are experiencing homelessness in our region on a single night. This year, the “night of record” is Monday, Feb. 23. CFTH determines the number of people staying in shelters on that night by pulling records electronically from the Homeless Management Information System (HMIS) . The unsheltered count will be conducted on the following days, from Tuesday, Feb. 24 to Thursday, Feb. 26. More than 400 volunteers and staff of local nonprofit service provider partners will canvass the three-county region to survey people living unsheltered, using an app on their mobile devices. Results from the 2026 PIT Count will help gauge the progress of The Way Home’s ongoing collaborative efforts. It will also help CFTH and partner homeless outreach teams understand geographic shifts and target their outreach throughout the year. The PIT Count illuminates specific programmatic gaps and provides additional information needed to allocate resources most efficiently. The PIT Count is a requirement of the U.S. Department of Housing & Urban Development (HUD) for the annual Continuum of Care (CoC) funding process. HUD furnishes the majority of funding for programs that provide housing and supportive services to people experiencing homelessness in the region. In 2024, HUD granted more than $71 million to the Houston area.
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