Welcome, Susan!

Aubry Vonck • October 28, 2021
The Coalition is thrilled that Susan Bailey-Newell will be joining the Coalition as our Chief Operating Officer (COO) effective November 1, 2021. As COO, Susan will work to measure, track, and improve the organization’s overall strategic and operational performance. This focus will help us define and prioritize our current and future work post CCHP, become a high-performing organization, and remain relevant and value add to the individuals we serve and to our stakeholders.

Susan has 30 years of broad and diverse operational, legal, human resources, strategic development, and leadership experience. Most recently, she served as the Senior Vice President and Chief Human Resources Officer for the largest division (Texas) of CommonSpirit Health, the nation’s largest nonprofit health system. Susan also worked for the Cincinnati Metropolitan Housing Authority, first as Assistant General Counsel and later as Director of Legal Services, Human Resources, Communications/Marketing, Public Affairs, Government Affairs and Leasing. During her two stints with the Housing Authority, Susan served as a co-lead on the development and submission to the Housing and Urban Development (HUD) for a $100 Million HOPE VI grant to raze and replace 2,000 dilapidated public housing units into a mixed-income/mixed use housing development community, including providing grants to public housing customers to purchase homes in the new development; worked with HUD, elected officials and administrators on significant legislative and business issues impacting public housing and the Housing Choice Voucher program; and served as the agency’s representative in public hearings and other matters with the City of Cincinnati Council, resident councils and other public and private entities. Susan has also served as the Associate Vice President of Human Resources at Cincinnati Children’s Hospital Medical Center and the Assistant General Counsel to Cincinnati Public Schools.


Susan earned her Juris Doctorate from Northern Kentucky University Salmon P. Chase College of Law and her bachelor’s degree from Xavier University in Cincinnati, Ohio. Susan has served as a volunteer for various non-profits, including Star of Hope, Lord of the Streets, Big Brothers/Big Sisters of Greater Cincinnati, Court Appointed Special Advocate, and Ronald McDonald House. She has also served on the Boards of Patients Medical Center, Lakeside Hospital, YWCA of Greater Cincinnati, Greater Cincinnati Women’s Lawyer Association, Cincinnati Bar Association, Northern Kentucky University Executive Leadership in Organizational Change Program, and the City of Cincinnati Civil (Human) Rights Commission.


Susan was raised in a military family and grew up in Korea, Germany, Colorado, Georgia, Alabama, West Virginia, and Ohio. She and her husband Jim have been married 34 years and have one son – Alex – who is a college freshman. In her free time, Susan enjoys traveling with family and friends.

By Catherine Villarreal February 24, 2026
Houston, Texas (February 24, 2026) – This week, the nonprofit Coalition for the Homeless of Houston/Harris County (CFTH) is leading the annual Point-in-Time Homeless Count & Survey (“PIT Count”) to determine the number of people experiencing homelessness across Houston and throughout Harris, Fort Bend, and Montgomery counties. “We may see a slight uptick in the number this year, but we have a plan,” said Kelly Young, President & CEO of CFTH. “With the support of the City of Houston, Harris County, and private funders, we have been piloting new interventions to shorten the length of time people in our region experience homelessness. With adequate funding, we look forward to expanding those interventions to help people regain lives of self-determination.” CFTH coordinates the Houston region’s public-private homeless response system, The Way Home . Through this collaboration, The Way Home partners have successfully housed over 36,000 people since 2012. CFTH will release the results of Houston’s 2026 PIT Count in the summer, following independent verification by an epidemiologist. These findings will provide insight into how factors such as increases in the cost of living and the end of federal pandemic relief funding have impacted homelessness in our region. More information about the 2026 Point-in-Time Homeless Count & Survey The PIT Count offers a snapshot of how many people are experiencing homelessness in our region on a single night. This year, the “night of record” is Monday, Feb. 23. CFTH determines the number of people staying in shelters on that night by pulling records electronically from the Homeless Management Information System (HMIS) . The unsheltered count will be conducted on the following days, from Tuesday, Feb. 24 to Thursday, Feb. 26. More than 400 volunteers and staff of local nonprofit service provider partners will canvass the three-county region to survey people living unsheltered, using an app on their mobile devices. Results from the 2026 PIT Count will help gauge the progress of The Way Home’s ongoing collaborative efforts. It will also help CFTH and partner homeless outreach teams understand geographic shifts and target their outreach throughout the year. The PIT Count illuminates specific programmatic gaps and provides additional information needed to allocate resources most efficiently. The PIT Count is a requirement of the U.S. Department of Housing & Urban Development (HUD) for the annual Continuum of Care (CoC) funding process. HUD furnishes the majority of funding for programs that provide housing and supportive services to people experiencing homelessness in the region. In 2024, HUD granted more than $71 million to the Houston area.
By Catherine Villarreal January 21, 2026
As lead agency to The Way Home Continuum of Care (CoC), CFTH is working with local governmental entities to advocate on behalf of people experiencing homelessness to ensure their needs are being considered as winter weather affects our region. We will make frequent updates as we receive information. Please check back often for the latest information. Last updated 02/01/2026 at 12:00 p.m.
By Fryda Ochoa September 9, 2025
While our system has helped thousands of people move from homelessness to housing, this year’s results highlight the need to broaden our approach.
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